Frequently Asked Questions

We lived on Maui in Haiku for many years .  Kathy supported operations at the observatory and at the computer center in Kihei.  Michael ran a successful maintenance company on the west side of the island.  Michael and I started selling OutBack Steel Buildings in 2006 while we were living in Haiku.  Unfortunately, Kathy developed some health conditions that require better access to health care.  While we live in Texas, we continue to be very close with our friends and family still on Maui.  We do not sell buildings in Texas.  Hawaii is the heart and soul of our business.

Ohana steel buildings has been a member of the Better Business Bureau of Texas since 2015 here in Texas.  Before we moved to Texas we were a member of the Hawaii Better Business Bureau and the Maui Chamber of Commerce.  We have a BBB A+ rating which ensures your purchase is safe.

1. The first step is to decide on a building design.  This can be done several ways.  Customers can use the ACT building designer available from the Home page clicking on the "Design your building using ACT" button.  You can use the contact form at the bottom of the Home page, or you can email a sketch of your building to kathy@ohanasteelbuildings.com.

2.  Once the design is complete, purchase documents are prepared that require completion of all the customer information, standard terms and conditions of sale review, product information and selection pages for colors and door openings.

3. When the purchase documents are completed and 20% of the total price is paid, the building project is officially underway.  Structural drawings and calculations stamped by a Hawaii State licensed structural engineer are ordered and typically arrive via email within 10 days.

4.  At this point, it is up to the customer whether they want to order the building components right away, or wait for the permitting process to be completed.  In either event, when the final 80% is paid, the building components are ordered and sent to fabrication.  It takes about 4 weeks for fabrication.  After fabrication, all the vendors send your building components: steel, fasteners, personal and roll-up doors to the freight consolidator in California where they are put into a container and shipped to your island.  Delivery of the container to your truck accessible job site is included in the price.  It is important to note that the price of steel fluctuates and the payment for order placement could be different than the original estimate.  It is best to order the building components as soon as possible to ensure the price doesn't change.

Yes, our structural drawings and calculations are digitally signed by a Hawaii licensed structural engineer.  Files are delivered electronically typically within 10 days of purchase. When the building components are ordered, you will receive a complete inventory list and a construction package.  The stamped plans, the inventory list and the construction package are all used together to understand erecting your building.  The instruction manuals are available on this website under the "Instruction Manuals" link.

We make use of a freight consolidator in California.  The steel, doors, insulation and fasteners are ordered to come out of fabrication and reach the freight consolidator at the same time.  The building components are safely packed in a container which is brought directly to your truck accessible Hawaiian job site.  Shipping is included in the quoted price.

We accept all major credit cards with a convenience fee, checks and wire transfers. 

No, but we do keep a list of qualified general contractors that you can call for estimates and erection and finishing your building